Vacumart provides personalized support to its customers and recognizes the only way the customer can demonstrate how they value Vacumart's services is by where they chose to purchase quality and get comprehensive service. For more than 20 years Vacumart has maintained a legacy of servicing customers locally and nationally. Vacumart conducts business with honesty, integrity and old fashioned hard work.This message resonates with our customers. The following is a list of services provided for customers either in whole or in part based on their individual requirements.

Web Ordering – Both from a Vacumart hosted ordering site and Vacumart maintained catalogs on customer platforms.

Equipment Service and Repair – Vacumart has provided factory trained equipment specialists and technicians to help diagnose and perform repairs as needed basis as well as programmed maintenance with regular intervals of service on customer’s equipment, at their head office location based in Burlington, WA.

Chemical Specialists – Vacumart has an expansive team of chemical specialists and support team from Manufacturers. This team is knowledgeable and skilled to assist with any chemical need from general use chemicals to specialty chemicals used in floor care, disinfection, carpet care, and odor control.

Customer Service – Certainly not last or least, Vacumart has an infrastructure and service support team designed to meet the unique needs of each of our customers. The designated Customer Service representatives are fully trained in the products and their application; as well as customers unique contract parameters. For large customers, Vacumart has dedicated Customer Service representatives that have been trained specifically to service these large customer accounts.

Here are some important questions to consider when you start shopping to buy a vacuum cleaner:

• Who do you need a vacuum?

• Silly question - Are you looking to get 20%, 50%, 70% or 100% of the dirt?

• More the “Power and Features”, more the spend.

• How big is your home? Do you have upstairs & downstairs?

• What percentage of your home is carpeted vs bare floors?

• Do you have pets that shed? Are you looking to vacuum your cars & RV?

• What type of vacuum (upright, canister, lightweight) suits your needs the most?

• What features you must have? Long Cord? On board attachments? Easy to push? Get underneath beds? Bag fill indicator? Maintenance free like lifetime belts? Best filtration for allergies? Be able to lift and take upstairs? Tilt options? Easy to change Bags? No have a stink problem?

• What is your biggest issue with your current vacuum?

• What brands of vacuum cleaners frequently require repairs?

• What vacuum cleaner brands come with warranties?

• How much do vacuum cleaner manufacturer warranties actually cover?

Letsdecide where you are going to shop, let’s walk through those options: Buying a vacuum cleaner online

You shop online for a vacuum and you will have to rely on limited information, deceptive descriptionsand customer reviews. Product Descriptions may give you very little information about whether or not a particular vacuum, shampooer, or cleaning accessory will actually meet your needs. Customer reviews can be extremely helpfulwith one exception, some reviews can be wholly misinformed and subjective to that person’s particular experience.

Dissatisfied customers may or may not have been informed about the particular maintenance needs of a vacuum cleaner before purchasing. When the vacuum breaks they assume that it’s because that particular brand is just a bad vacuum manufacturer. It’s not the customers fault, they just weren’t educated properly.

Buying a vacuum cleaner at a department/bigbox store

Big Box don’t have Vacuum Educated & Trained Reps. I understand we don’t need sales pitches, but most of the captions on the boxes are deceptive and don’t have anything to do with your suction. For example, “12amps”has nothing to do with the suction of the vacuum. A 8will oftentimes be so much better than a 12amp vacuum. Bix box flyer’swill generally tell you that the most expensive vacuum cleaner is the best purchase. That’s not always true. Most of these big brand companies are after the bottom line. They advertise the “bagless” vacuums that are sometimes the worst in airflow. They say that “Their vacuum cleaners never lose suction!” Which would make you think suction is the most important thing to remember, but it is not it’s AIR FLOW.

Big Box don’t have Vacuum Educated & Trained Reps. I understand we don’t need sales pitches, but most of the captions on the boxes are deceptive and don’t have anything to do with your suction. For example, “12amps”has nothing to do with the suction of the vacuum. A 8will oftentimes be so much better than a 12amp vacuum. Bix box flyer’swill generally tell you that the most expensive vacuum cleaner is the best purchase. That’s not always true. Most of these big brand companies are after the bottom line. They advertise the “bagless” vacuums that are sometimes the worst in airflow. They say that “Their vacuum cleaners never lose suction!” Which would make you think suction is the most important thing to remember, but it is not it’s AIR FLOW.

Buying a vacuum cleaner from a certified vacuum dealer

Why buy your next vacuum at your local Vacuum Dealer.

- Get Educated and get fit with the right Vacuum for your home.

- Your home is your biggest investment. Don’t protect it with a cheap $99 vacuum

- Understand the main features on the Vacuum you need– Airflow, Filtration, Vibration, Bags & Filters changes, height adjustments.

- You have service plans.

- Loaners if your vacuum was to stop working or needed servicing.

- Parts availability from local dealer instead of ordering the wrong items online .

- Pay a little more, get a lot more.

- Help the local economy.

- Get the correct advice on floor and carpet maintenance and methods of carpet cleaning.

Carpet Cleaning Methods

There are 4popular ways of getting your carpets and rugs cleaned. We first need to understand that all carpets and rugs should be cleaned at least once a year depending upon use and foot traffic. The washable dirt consists of soiling from greases inside the homes, heating fuels emissions from vents, dirt tracked in from outside sidewalks like spit, sand, grit, poop, mud etc. These need rinsed and washed like you would launder a dirty towel. Here are a few of the Carpet Cleaning processes and their advantages and disadvantages.

- Extraction - Extraction carpet cleaninginvolves spraying the carpet with hot or cold water, sometimes diluted with “Extraction shampoo or Detergent” using a spraying machine while simultaneously vacuuming the dirty water (dislodged dirt and debris) using the vacuum system in the same machine/process. This is often the best method with advantages being its safe and oftentimes the best method of carpet cleaning. Disadvantages are if the water is not extracted 100% or does not dry fast enough, mold and mildew find their way into the house. This process also removes the stain guard that needs reapplied. Professional Truck Mount carpet cleaners, Bissell and Hoover Steam Vacs are typical examples of Extraction Cleaning.

- Bonnet – This methodinvolves depositing a mixture of water and a special Bonnet chemicalsprayed/applied on the surface of the carpet and then scrubbing the mixture with a round rayon bonnet pad using a rotating motion. The bonnet is a machine that looks like a floor buffer. It has an absorbent spin pad that the dirt particles transfer and adhere to.Bonnet cleaning process does not extract the dirt from the carpet. It also leaves a lot of detergent residue in the carpet that causes it to re-soil in a few months, needing to be cleaned again.

- Encapsulation – This process is an effective interim carpet cleaning procedure that is performed with first spraying the carpet fibers with a polymer based chemical that attaches itself to the soil in the fibers. When the carpet is still moist, a counter-rotational brush machine is used agitate the carpet. The machine agitation lifts the pile, which helps free soil from the carpet fibers.

- Dry Foam - Dry foam carpet cleaning is a very low moisture cleaning procedure consisting of about 90% air and 10% liquid. The dry foam carpet cleaning machine is equipped with a pressure tank in which a mixture of water and shampoo is placed. A compressor on the machine converts the solution into foam, dispensing it onto the carpet. A brush works bubbles of uniformed size foam into the carpets pile to clean each fiber. Thoroughly vacuuming the dried foam removes the crystals of dirt that have been left behind.